Refund Policy

At Protech Spray, we believe in delivering high-quality spray services for fences and outdoor buildings that not only enhance but protect your property for years to come. We are committed to customer satisfaction and see every project as a partnership between our team and the client. With that in mind, we understand that open communication and mutual understanding are key to a successful outcome.

If, for any reason, you are not satisfied with the results of our service, we encourage you to get in touch with us as soon as possible. We offer a 30-day satisfaction window from the date of project completion, during which you may raise any concerns or issues related to the quality or finish of our work.

Before a refund is issued, we will always seek to work collaboratively with you to find a solution. This may include:

Touch-ups or adjustments to the sprayed surfaces
Reapplication in specific areas if necessary
Addressing any misunderstandings around scope or finish

At Protech Spray, we view our service as more than a simple transaction. It's a collaborative process, and we believe that discussion and negotiation should come before any refund or partial refund is considered. In most cases, a shared understanding and a willingness to find a solution leads to a more positive and lasting outcome for all parties.

However, if after this process you still feel the results fall short of expectations, and the issue is directly related to the quality of our workmanship or materials, a full or partial refund will be offered, depending on the nature of the concerns raised.

To request a review or discuss a potential refund, please contact us at:

Email: [your email]
Phone: [your phone number]

Please include your name, address, service date, and a brief explanation of the issue. Our team will respond promptly to arrange a resolution.

We appreciate your trust in Protech Spray, and we’re here to ensure that your experience is as smooth, professional, and satisfying as possible.